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To Expedite or Approve a Change Request

After the change effects analysis is complete and all relevant data has been updated, the change package is submitted for approval by one or more persons in the enterprise.

The decision is then recorded by changing the status of the change request.

Note: To approve a change request, either no security is defined or the user has Approve rights based on individual or group allocated access in the Security topic.
  1. Open the change request you want in the Content pane.
  2. Set the Status to either Expedited or Approved.
  3. Additional mandatory fields are displayed. For example, expediting a change request will prompt for Date Expedited, Expedited By, and Reason Expedited.
  4. Click the Save icon in the action bar.
    Note: All Affected objects display a change status of Current (Under Change) to warn users viewing these objects.